Methods for replacing SNILS: in what cases and how to do it?


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Published: 02/16/2018

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Changing the personal data of citizens (such as first and last name) due to certain life circumstances requires mandatory updating of updated information in a number of personal documents, which are used for accounting in certain areas of life (employment, tax calculation, pension insurance, etc.).

  • Do I need to change SNILS when changing my last name?
  • How is SNILS replaced through the MFC? Procedure
  • List of required documents
  • How long will it take to replace?
  • Replacement costs
  • Is it possible to neglect document replacement?
  • One of such documents, the data in which must be replaced when a person’s last name changes, is SNILS. In addition to the traditional method - contacting the representative office of the Pension Fund, document replacement is carried out through multifunctional centers, as well as the State Services portal.

    Why do you need SNILS?

    The abbreviation stands for “individual personal account insurance number.” This number appears on the insurance certificate of compulsory pension insurance (SSOPS), a document issued to a citizen who has registered in the Russian Pension Fund system.

    It is in the insurance certificate, in addition to general information about the owner, that the SNILS number is indicated, which is also a personal account intended for the accumulation of mandatory insurance contributions for the entire period of a person’s working activity.

    A light green laminated card (this is what an insurance certificate looks like) is a carrier of information that is required by the employer to register an employee and submit data about him to the Pension Fund. Registration of employees, transmission of information and payment of insurance premiums is an obligation prescribed by state laws.

    In addition, this document is required to provide some government services.

    Replacement when contacting the employer

    It is the employer who acts as the insurer. Therefore, he has the right to deal with the procedure related to obtaining SNILS. Then the step-by-step description will be like this:

    • The employee prepares the necessary documents.
    • Next comes an appeal to the company’s HR department.
    • Fill out an application to receive a new version.
    • The manager transfers all documents to the employees of the Pension Fund branch. This stage must be completed within a maximum of 14 days.
    • All you have to do is wait until the registration is completed. This usually takes up to 3 weeks.
    • The Pension Fund of Russia transfers the certificate to the company when it is ready.
    • The manager hands over the new plastic to the subordinate.
    • The employee signs the certificate, which is in the form ADI-5. This is proof of receiving the finished type of plastic.

    Thanks to this scheme, citizens practically do not spend personal time dealing with the issue. But documentation takes more time to prepare.

    Is it necessary to exchange a document if data changes?

    Those who are interested in the question of whether it is necessary to change SNILS when changing their surname by marriage should know that in this case it is necessary to exchange it. The information specified in the “green card” must certainly coincide with the passport data, therefore, as soon as any information about its owner has changed in the passport, they must also be replaced in the insurance certificate. Moreover, if you do not know whether the SNILS number changes when you change your last name, then there is no secret: only the data that has changed will be entered into the new card, the number itself remains unchanged throughout the life of the insured.

    Replacing SNILS after changing your last name: how to fill out an application

    In this document you will need to provide the following information:

    • at the top – the number of the pension insurance certificate;
    • below – full name (data from old ID card);
    • then - new information about you (only those data that have changed, i.e. last name);
    • then indicate your gender;
    • Below is information about the date and place of birth;
    • then indicate citizenship;
    • followed by the address of residence and postal code;
    • passport data from the new document.

    The application is completed by affixing the date and your signature.

    If the employer submits documents to change SNILS, you will also need a list of all attached papers. This is the ADV-6 form.

    Also see “How to restore (get a duplicate) or exchange a pension insurance certificate.”

    Again: if you decide to entrust the paperwork to your employer, then all actions will take a slightly longer period of time. The fact is that the papers will be sent to the Pension Fund, and it, in turn, will send a completed copy of the certificate to the company where you work. And within a week they will be obliged to hand it over to you. You will need to sign for a new certificate.

    It also happens that when changing SNILS after marriage, an employee receives from the employer the coveted green card, in which her data is incorrectly indicated. For example, the Pension Fund may have made a mistake when writing a new last name. In this case, the employer must fill out form ADV-9. This is a special correction sheet. It should be sent to the Pension Fund to replace the certificate with one containing the correct information.

    How does the replacement procedure work?

    How to get a new SNILS when changing your last name or other personal data, we will try to figure it out.

    If you are an employed citizen, then you should contact the HR department and then your employer will deal with this issue. If you yourself are an insurer or unemployed, you can contact the Pension Fund branch yourself.

    It is always better to familiarize yourself in advance with what is needed to change SNILS when changing your last name and other personal data, that is, carefully study the list of documents, find out which authorities to contact, etc.

    The list of papers when applying in person to the Pension Fund branch and when the employer applies there is slightly different. The latter must attach an additional form with their description to the documents submitted to the Pension Fund.

    To the question of who should change SNILS when changing their last name - the employee or the employer, the answer is clear: the initial receipt and replacement of the employees' insurance certificate is the responsibility of the employer. Therefore, if your policyholder refuses to deal with this issue, you have the right to file a complaint with the Pension Fund office. The complaint can be sent in writing or by phone, or you can report it to the authorized employee of the Pension Fund branch in person.

    If you are interested in how to replace SNILS when changing the last name of an employer, then this procedure is as follows: your boss or a personnel employee of the organization (most often it is the latter who deals with these issues) must submit a copy of the applicant’s passport and the rest of the necessary papers in this case personally to the department Pension Fund or send by registered mail with signature. All you need to do is fill out an application and provide a copy of your passport.

    Which authorities should I contact?

    Next, it would be logical to find out where to change the pension insurance certificate when changing your last name, that is, where you need to go.

    There are several options:

    • personal appeal to the Pension Fund;
    • personal appeal to the MFC;
    • Contact your organization's HR department.

    In any case, a citizen of the Russian Federation has the right to submit an application not only personally, but also through an authorized person, who must have documents confirming these powers. Replacing SNILS when changing your last name in the Pension Fund of Russia through an authorized person is possible only if he has a power of attorney.

    If you have already issued a SNILS at the MFC, but do not know whether it is possible to make a replacement there, then, of course, this is possible, especially since it is also convenient, since: firstly, not everyone has the opportunity to contact the Pension Fund branch and , secondly, MFCs operate on a more convenient schedule, including weekends.

    If you are not aware of where you can replace SNILS when changing a child’s surname, then you should also apply for a minor to the Pension Fund or MFC.

    How to make a replacement online

    At the moment, there is no online exchange service available. With help, you can carry out many other operations with the insurance number, for example, check the status of your account or get acquainted with information regarding issuance and exchange.

    Replacement methods

    There are the following ways where and how you can do this:

    1. At the Pension Fund on your own.
    2. To the Pension Fund through the employer. This method is applicable only to officially employed citizens.
    3. At the MFC. Currently, multifunctional centers have been created throughout the country, providing the population with a range of social services. Replacing SNILS is one of the activities of the MFC. A citizen can contact the representative office of the organization at the place of actual residence.

    The State Services portal allows citizens to receive many social services by submitting an application electronically. At the moment, replacing SNILS is not included in the list of issues that can be resolved using the Internet. Execution of the document is possible only after submitting the appropriate application in paper form. What documents are needed?

    Package of documents

    Necessary documents for replacing SNILS when changing your last name:

    • passport of a citizen of the Russian Federation for applicants over 14 years of age, for insurance persons under 14 years of age - birth certificate;
    • a document confirming the identity of the legal representative (parent, guardian), as well as documents confirming his authority (in case of filing an application for children under 14 years of age);
    • old insurance certificate;
    • an application for exchange in form ADV-2 (an application for changing SNILS when changing a surname using the same form should also be filled out in case of a change in name or patronymic);
    • a power of attorney, as well as a document confirming the identity of the authorized person in case of application through a third party (if the power of attorney is notarized, then an identification document of the third party is not required).

    List of documents: what is needed?

    the following documents to the Pension Fund, MFC, or the HR department of the organization

    1. A document confirming the change in data (marriage certificate, divorce certificate, etc.).
    2. Passport with new data (or a document replacing it).
    3. Old SNILS. The invalid document is handed over for further destruction.

    When replacing a document due to errors in the certificate, you must present your passport and SNILS. In case of loss of a document, only the passport is presented.

    After presenting the documents, a corresponding application is filled out. It has a unified form ADV-2.

    The following items must be completed in the application:

    1. Certificate number.
    2. Last name, first name, patronymic, gender of the citizen.
    3. Changed data (when replacing a passport or correcting SNILS data).
    4. Registration address.
    5. Address of actual stay.
    6. New passport (if passport data is changed).
    7. Date and signature.

    The application must, by law, be filled out by the direct owner of SNILS, but if there are objective reasons (illness, long-term absence of a citizen, etc.), an employer or an official representative can do this for him.

    The pension fund must be notified of this fact.

    A sample of filling out an application form ADV-2 is available for download here.

    There is no need to pay a state fee for this service. How to get SNILS through Gosuslugi - read here.

    Do I need to pay for the exchange?

    How much it costs to change SNILS when changing your last name can be found out from the provision of a state service for accepting questionnaires from Russian citizens in order to register them in a unified database of compulsory pension insurance, as well as for the purpose of exchanging and issuing a duplicate certificate in case of loss (Order of the Ministry of Labor of Russia dated March 2 2020 No. 230n). According to this regulatory act, the provision of Pension Fund services is free of charge. There is no state fee for exchanging SNILS when changing your last name and other personal data, as well as for the initial registration or registration of its duplicate in case of loss.

    Replacement at place of stay

    According to the law, a citizen has the right to contact the Pension Fund branch or the MFC at the place of residence. Refusal to replace SNILS due to lack of registration at the place of application is a violation of the law.

    Thus, replacing SNILS if passport data is changed, the certificate is lost, or there are errors in it is a mandatory procedure.

    The certificate will be replaced within three weeks. Employed citizens can contact their employer, who will submit documents for them to replace the certificate.

    Application and production deadlines

    Here we will try to figure out how long it takes to change SNILS when changing a surname, including for any other reasons, since recently legislation has been changing so rapidly that not everyone is aware of these changes.

    Let us turn again to the above-mentioned Administrative Regulations, which determine how many days SNILS is done, including when changing a surname. According to paragraph 14 of part 1 of the document, “the period for provision of public services by the territorial body of the Pension Fund of the Russian Federation is 5 working days from the date of application for the public service.”

    Thus, the production time for SNILS when changing a surname after marriage, divorce or for other reasons does not exceed 5 working days from the date of submission of the application, that is, the same as when the document was initially processed by the Pension Fund. However, recently in the Russian Federation the number of Pension Fund client services has been increasing, which issue a duplicate directly on the day of application.

    Is it possible to make a replacement urgently?

    Circumstances vary, and it happens that you need to get SNILS not just urgently, but very urgently. A citizen has only one choice: to look for how to quickly change SNILS when changing his last name. But the provision of this service on an urgent basis is not provided, especially since in many branches of the Pension Fund of the Russian Federation the exchange is carried out on the day of application, which takes no more than half an hour, subject to the provision of all necessary documents.

    Self-replacement procedure

    Officially unemployed citizens can only replace their SNILS on their own. Replacement of certificates for minors under 14 years of age is carried out by their parents or legal representatives.

    Employed citizens can apply for a new certificate through their employer, or also on an individual basis.

    The procedure for self-replacement of SNILS includes the following steps:

    1. Preparation of necessary documents.
    2. Contact the Pension Fund branch or the MFC at your place of residence. It is advisable to do this within 14 days after receiving a passport with new personal data.
    3. Filling out an application to replace a document.
    4. Waiting for the document to be processed. The maximum production time is 3 weeks.
    5. Obtaining a new certificate.

    When replacing the certificate, it is advisable to write down its number, since even before receiving a new duplicate document, its number may be required for presentation in various authorities.

    Consequences of untimely replacement

    Untimely replacement of documents after changing personal data in the passport, as well as refusal to replace, may be accompanied by some unpleasant nuances, therefore it is advisable to change the TIN and SNILS in connection with a change of surname as quickly as possible.

    Delay in re-issuing a document can cause the following problems:

    • firstly, you will not be able to be correctly identified in the electronic database, since the application form on the basis of which this data was entered contains one information, and the passport contains another;
    • secondly, if you are employed and you should receive monthly transfers from your employer to your account, then the money due will not arrive due to the fact that the data is different.

    Therefore, in order to avoid various misunderstandings and troubles, it is advisable not to delay the exchange of the pension insurance certificate when changing your last name after marriage in 2020, as well as in other similar circumstances.

    Reasons for replacement

    In some cases, it may be necessary to replace the pension certificate. It is important not to confuse the replacement of the certificate itself and the SNILS number. The number is unique; it is given to a person once for the rest of his life. Replacing a certificate means issuing a new document (green card) with the old number.

    Replacing SNILS is required in the following cases:

    1. Changing passport data . When changing your last name, first name, patronymic, age, or gender, you must change your insurance certificate. A discrepancy between the new passport data and the information specified in the old SNILS can lead to problems with the transfer of insurance premiums to the citizen’s account. Payments received into the account due to an existing discrepancy in the data may “freeze” and not be credited to the personal account. A similar situation in the future may lead to difficulties in calculating work and insurance experience and, accordingly, to problems in calculating pensions.
    2. Errors in existing evidence . A citizen may discover incorrect information on a pension certificate immediately upon receipt, or over time. It is necessary to replace the existing SNILS with a new document containing reliable information.
    3. Lost document . In case of loss or theft of a document, you must obtain a duplicate.

    Changing your registration does not imply changing your SNILS, since the certificate is not tied to the citizen’s place of residence. The document is valid throughout the Russian Federation, regardless of the place of its execution.

    Citizens who do not have a new pension certificate (issued since 2003) must obtain one.

    Currently, there is a single form of SNILS adopted throughout the country, so the document issued before 2003 has lost its relevance. This means that you should definitely change your old-style SNILS to a new one! How to find out the PFR insurance number of an individual - read here.

    Features of the document

    In addition to receiving a certificate, you can replace it or issue a duplicate of SNILS if it is lost. This document stores the following information:

    1. Personal information – full name and date of birth.
    2. Work experience period.
    3. Pension experience, which is a fixation of the duration of contributions for a pension.

    Deductions are noted for both officially working citizens and individual entrepreneurs. SNILS looks like a laminated plastic card, which contains personal data and personal account number.

    When applying for a job, you must present SNILS, to whose personal account the employer transfers certain amounts from your salary. This allows you to create pension investments.

    How much does the government service cost to obtain a new certificate?

    Replacing an insurance certificate is a free government service. SNILS exchange is not subject to duty.

    There is no need to delay replacing your insurance certificate. Funds transferred by the employer may freeze or get lost. It will take more time to solve the problems that have arisen than to replace the document. This is a simple procedure and is not subject to state duty. Before going to the pension fund branch on your own, it is better to look on the Internet for all the information about your locality and call the MFC helpline in the region.

    • Author: ozakone
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    How much is SNILS done at the MFC?


    Multifunctional centers now exist in almost every locality and the list of services they provide is huge. In particular, you can contact the MFC to obtain an insurance certificate for compulsory pension insurance. True, in this case you should not count on the fact that SNILS will be issued on the day of application, as is done in the pension fund. It should be understood that the MFC is just an intermediary, and the issuance of an insurance certificate will be carried out by the pension fund. If you submit an application to the MFC, the production time for SNILS will be 5 days. Similar conditions apply when obtaining an insurance certificate through an employer.

    Replacing SNILS through Gosuslugi

    Undoubtedly, many are interested in the question: is it possible to replace a pension certificate through a government services website? Alas, this is not yet possible. The fact is that the Pension Fund of the Russian Federation is very wary of such innovations. However, this situation is unlikely to have a positive impact on the work of the fund, since about half of all requests to this organization are directly related to the replacement of certificates and the receipt of duplicates. But the management of the pension fund claims that an individual personal account is highly confidential information, therefore any transactions with the certificate through Internet sites are prohibited. Over the past decade, the agency has repeatedly stated that it will consider this problem and simplify the procedure for issuing new SNILS.

    Important nuances

    Now SNILS refers to documents that are issued immediately after the birth of babies. The new name is already indicated on the certificate when citizens receive them in their hands. If an insurance certificate has already been received, then, if necessary, the old version is replaced with a new one.

    Military personnel also need the document. Especially when they decide, in addition to their service, to engage in other work that is not prohibited by law. The certificate helps to keep correct records of work experience, regardless of the circumstances.

    On the government services portal, the SNILS number is the main identifier. Do not delay the replacement procedure. This will avoid problems with calculating insurance premiums. The situation is resolved with not so much paperwork. Even without remote maintenance there are no difficulties. The issuance of certificates and their replacement are carried out automatically in any case. Citizens just have to submit an application and tell them about their intention. The remaining stages are completed by employees of regulatory authorities. Then we just have to wait for the plastic production to finish.

    What happens if you don’t change SNILS

    Data discrepancies (new last name, but old number) can lead to confusion. For example, contributions from the employer to the Pension Fund risk being stuck in an unknown account. It would be good if the Pension Fund employees track this and inform you. And if not? It won’t be very pleasant to find out after a few years that all this time your pension savings have been going nowhere.

    In addition, SNILS is not only your personal number in the pension insurance system. The insurance certificate is used as an identifier in various social programs, state and non-state registers; using SNILS you will be “recognized” by municipal services. In the future, the “green card” will become a universal identifier, even replacing the passport. This is the cornerstone of the new document system, which is gradually being introduced in Russia. So don’t be lazy - go to the HR department or the Pension Fund of Russia and update your certificate, this will only take a few hours at most.

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    What you need to know about changing SNILS

    Let's summarize the most frequently asked questions. Is it necessary to change SNILS when changing your last name?

    Theoretically, yes - you need to apply for a replacement within two weeks. In practice, there are no sanctions for violating this deadline. But the replacement of the certificate is primarily needed by you, and not by the state.

    How to change SNILS for a child?

    It is not possible to change the last name of a child under 14 years of age; in order to receive SNILS for a child, an application from the parents is required. If your child is 14 years old, and you and him have made and implemented the decision to change his last name, the procedure for changing SNILS is the same as for adults. The child can either come to the Pension Fund office with a passport and write an application, or do it through the employer.

    Is it possible to change SNILS through the State Services portal?

    No you can not. So far, all operations with an insurance certificate, including receipt and replacement, are carried out only “offline”. This cannot be done either through Gosuslugi or with the help of other services.

    In the new SNILS certificate, only the last name changes, but the number itself remains the same?

    Yes. The SNILS insurance number is assigned to a citizen only once and does not change under any circumstances. Therefore, just in case, rewrite it for yourself before handing in the old certificate - you never know what you might need it for. This is especially true for individual entrepreneurs, because they need to indicate the number every time they pay contributions to the Pension Fund.

    Which branch of the Pension Fund should you go to if you are registered in one city (locality), but live and work in another?

    If you change your certificate through your employer, then it is not at all necessary to go to your small homeland. In this case, you can replace SNILS where you live, at your registration address, and even at your place of stay. That is, if you are registered in Saratov, live and work in Moscow, but came on a business trip to St. Petersburg for some time, you can submit an application to your employer to replace the certificate in any of these cities.

    If you are an individual entrepreneur and pay your own contributions (or do not work), then you only need to contact the Pension Fund branch at your place of registration .

    Can an employer refuse assistance when SNILS is replaced?

    Legally, no, but in practice this sometimes happens.

    Time frame for restoring SNILS if it is lost

    Many people will also need information about how much SNILS is changed if it is lost. The number received upon registration with the Pension Fund remains for life. Therefore, if you lose a document, you need to get a duplicate with your own number. The document restoration procedure is free and does not imply any duties or fees.

    When restoring a document for a child, entrepreneur or unemployed person, you need to contact the pension fund institution. Working citizens can apply on their own or through an employer.

    When restoring the certificate, the place of registration does not matter. If the loss occurred in another city, the application can be submitted at any branch of the Pension Fund.

    If necessary, you can find out your SNILS number in two ways:

    1. When visiting the Pension Fund.
    2. In your personal account on the State Services website.

    The last option is suitable for those who are already registered in this service, since upon first registration you are required to indicate your SNILS number. On the portal, the information is located in the “personal information” section. In that tab, you need to click on the “show personal data” button.

    If you lose a document, you can contact multifunctional centers to restore it. To obtain a new certificate, you need to submit an application and then wait for a duplicate.

    Registration of SNILS for a child

    A certificate is also required for the child. It may be needed when receiving social benefits from the state. SNILS will help you get free medicines to treat a child under three years of age. This document also allows you to receive highly specialized medical care in municipal institutions.

    The number may be needed for registration on the State Services website and when issuing an electronic card. How much SNILS is issued per child also depends on the institution in which this document is issued.

    When registering, the following documents are presented:

    1. Birth certificate.
    2. Parents' passport.
    3. A completed application form certified by one of the parents.

    A child can independently register a SNILS at their place of residence. The questionnaire will be checked for correctness and converted into electronic form. After checking and processing the information, a personal account is assigned and a certificate is issued. Submitting incorrect information may result in denial of registration.

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