Pension fund hotline and addresses
On this page you can find out where the nearest regional office of the pension fund is located. The required address of the Vyborg district pension branch is in the table below.
In it you can also find out the operating hours and a toll-free telephone number where you can call the Russian Pension Fund and get clarification on all your questions without visiting the office.
The reference telephone number for the Vyborg District Pension Fund is 8.
The institution's technical support does not respond 24 hours a day; please contact us by phone within the framework of the work schedule.
Pension Fund client service in Losinoostrovsky district
In the customer service you can find out the information you are interested in:
- On the procedure for calculating and paying pensions;
- Reliant social support measures and benefits;
- Maternity capital payments.
Branch address
The PFR branch “Losinoostrovsky District” is located at the address: 129336, Moscow, Chelyuskinskaya St., 9 .
Working hours and reception of citizens
The table below shows the department's work schedule.
| Days of the week | Office hours | Lunch break |
| Monday | 9:00 – 18:00 | 12:30 – 13:15 |
| Tuesday | 9:00 –18:00 | 12:30 – 13:15 |
| Wednesday | 9:00 – 18:00 | 12:30 – 13:15 |
| Thursday | 9:00 – 18:00 | 12:30 – 13:15 |
| Friday | 9:00 – 16-45 | 12:30 – 13:15 |
| Saturday Sunday | Day off | Day off |
Be sure to check the opening hours on the official website or by phone!
Hotline number
For information you are interested in, you can contact the hotline: +7.
Official portal of the pension fund
You can go to the official portal of the Russian Pension Fund via the link https://www.pfrf.ru/.
The pension fund’s website provides an opportunity to receive the organization’s services in real time, which will significantly facilitate the algorithm for reviewing existing tasks, as well as speed up their execution. The site also provides the opportunity to join an electronic queue at the Russian Pension Fund, as a result of which you can sign up for a personal appointment via the Internet on a specific date and time, as well as free up the organization’s specialists and put an end to long and cumbersome queues.
Internet to help
Where can I get SNILS for a newborn in St. Petersburg? Some people believe that in Russia it is possible to obtain a pension insurance certificate via the Internet. Is it really?
No. Insurance data is strictly confidential. They don't just spread like that. And therefore, the close attention of government agencies is focused on them. You can get SNILS either at the MFC or at the Pension Fund. Neither the website of the Russian Pension Fund nor the State Green Card is provided for by law.
Nevertheless, such resources can be used as information. There everyone can find information about issuing and replacing SNILS in the Russian Federation. And not only in St. Petersburg!
Pension fund services
The Pension Fund deals with very important matters and problems, the full list can be found below:
| Tasks and services of the Pension Board |
| Establishment of insurance pensions, funded pensions and state pensions for citizens who have left for permanent residence outside the territory of the Russian Federation |
| Payment of pensions to citizens who leave (have left) for permanent residence outside the territory of the Russian Federation |
| Informing insured persons about the status of their individual personal accounts in the compulsory pension insurance system in accordance with the federal laws “On individual (personalized) accounting in the compulsory pension insurance system” and “On investing funds to finance funded pensions in the Russian Federation” |
| Interaction with policyholders and employers; |
| Establishment of federal social additional payments to bring total income to the subsistence level; |
| Establishment of insurance pensions, funded pensions and state pensions for citizens who have left for permanent residence outside the territory of the Russian Federation |
| Providing compensation for the cost of travel to a vacation spot on the territory of the Russian Federation and back to pensioners who are recipients of old-age and disability insurance pensions and living in the Far North and equivalent areas |
| Acceptance of calculations from insurance premium payers for accrued and paid insurance premiums for compulsory pension insurance and compulsory health insurance |
| Payment of insurance pensions, funded pensions and state pensions |
| Acceptance of calculations from insurance premium payers for accrued and paid insurance premiums for compulsory pension insurance and compulsory health insurance |
| Acceptance of applications from insured persons for voluntary entry into legal relations for compulsory pension insurance in order to pay additional insurance contributions for a funded pension in accordance with Federal Law of April 30, 2008 No. 56-FZ “On additional insurance contributions for a funded pension and state support for the formation pension savings" |
| Establishment and payment of additional monthly financial support for outstanding achievements and special services to the Russian Federation |
| Receiving questionnaires from citizens for the purpose of registration in the compulsory pension insurance system, including receiving applications from insured persons for exchange or issuance of a duplicate insurance certificate |
| Establishment of monthly cash payments to certain categories of citizens in the Russian Federation |
| Payment of insurance pensions, funded pensions and state pensions |
| Making monthly payments to persons caring for disabled children or disabled children of group I. |
| Establishment of monthly cash payments to certain categories of citizens in the Russian Federation |
| Reception, consideration of applications (notifications) of insured persons in order to exercise their rights in the formation and investment of pension savings and making decisions on them |
| Consideration of an application for disposal of funds (part of the funds) of maternal (family) capital |
| Implementation of state programs for joint financing of pensions for the population. |
| Establishment of insurance pensions, funded pensions and state pensions |
| Consideration of an application for disposal of funds (part of the funds) of maternal (family) capital |
| Providing compensation for expenses associated with moving from the Far North and equivalent areas to persons who are recipients of insurance pensions and (or) state pensions, and their dependent family members |
| Reception from policyholders of registers of insured persons on the transfer of additional insurance contributions for funded pensions in accordance with the Federal Law “On additional insurance contributions for funded pensions and state support for the formation of pension savings” |
| Informing insured persons about the status of their individual personal accounts in the compulsory pension insurance system in accordance with the federal laws “On individual (personalized) accounting in the compulsory pension insurance system” and “On investing funds to finance funded pensions in the Russian Federation” |
| Informing citizens about the provision of state social assistance in the form of a set of social services |
| work to collect pension funds from citizens and employers in order to ensure disability payments as a result of injuries at work |
| Establishment and payment of additional social security for flight crew members of civil aviation aircraft and a monthly supplement to pensions for certain categories of employees of coal industry organizations |
| Maintaining records of funds received into accounts; |
| Issuance of a state certificate for maternity (family) capital |
| Payment of pensions to citizens who leave (have left) for permanent residence outside the territory of the Russian Federation |
| Making compensation payments to non-working able-bodied persons caring for disabled citizens |
| State service for informing citizens about the amount of maternal (family) capital (its remaining part) |
| Informing citizens about the provision of state social assistance in the form of a set of social services |
| Assignment and implementation of social payments to certain categories of citizens: disabled people, Heroes of the Soviet Union, Heroes of the Russian Federation, veterans, etc. |
| Reception from policyholders of registers of insured persons on the transfer of additional insurance contributions for funded pensions in accordance with the Federal Law “On additional insurance contributions for funded pensions and state support for the formation of pension savings” |
| ensuring, together with the tax authorities, targeted collection and accumulation of insurance premiums |
| Pension calculator |
| Informing citizens about being classified as citizens of pre-retirement age |
| State service for providing compensation for expenses associated with moving from the Far North and equivalent areas to persons who are recipients of insurance pensions and (or) state pensions, and their dependent family members |
| Collection of arrears on pension contributions; |
| Acceptance of applications from insured persons for the distribution of pension savings |
| Payment of maternity capital funds; |
| Reception, consideration and decision-making on applications (notifications) of insured persons in order to exercise their rights when forming and investing pension savings |
| Establishment and payment of additional monthly financial support for outstanding achievements and special services to the Russian Federation |
| Establishment of a federal social supplement to pensions |
| exercising, together with the tax authorities, control over the completeness of incoming insurance contributions from employers and the correctness of their spending |
| Informing citizens about being classified as citizens of pre-retirement age |
| Establishment of a federal social supplement to pensions |
| capitalization of own funds, attraction of additional sources of financing, investors |
| Registration and issuance of maternal certificates; |
| Management of money accumulated in the system with the help of a state management company; |
| Providing compensation for the cost of travel to a vacation spot on the territory of the Russian Federation and back to pensioners who are recipients of old-age and disability insurance pensions and living in the Far North and equivalent areas |
| Receiving questionnaires from citizens for the purpose of registration in the compulsory pension insurance system, including receiving applications from insured persons for exchange or issuance of a duplicate insurance certificate |
| State service for issuing a state certificate for maternity (family) capital. |
| organization and maintenance of individual (personalized) records of insured persons in the compulsory pension insurance system |
| Receiving applications from insured persons for voluntary entry into legal relations under compulsory pension insurance in order to pay additional insurance contributions for a funded pension in accordance with the Federal Law “On additional insurance contributions for a funded pension and state support for the formation of pension savings” |
| Acceptance of applications from insured persons for the distribution of pension savings |
| financing expenses |
| Making monthly payments to persons caring for disabled children or disabled children of group I |
| Establishment and payment of additional social security for flight crew members of civil aviation aircraft and a monthly supplement to pensions for certain categories of employees of coal industry organizations |
| Making compensation payments to non-working able-bodied persons caring for disabled citizens |
| and so on. |
Children
Where can I get SNILS for a newborn in St. Petersburg? It is best to contact the Pension Fund to implement the task. The thing is that in this case you will have to bring more documents to obtain an insurance certificate. But the Pension Fund of Russia can issue the paper being studied in just a few minutes. Especially when it comes to newborns.
So, children need the following documents for SNILS:
- identification paper of one of the parents;
- a written application completed by the parent;
- birth certificate;
- certificate of registration;
- citizenship certificate (if available).
If the recipient is a citizen who has reached the age of 14, then he himself can order SNILS. In this situation, you will need to bring not a birth certificate, but a passport.
How to complain about the Pension Fund of Russia
When a citizen does not agree with the organization’s decision and remains dissatisfied with the services provided, he has the right to complain to the Pension Fund of Russia in a pre-trial manner. To do this, you need to file a complaint against the decision of the Pension Fund or an employee of the institution. You can do this as follows:
- file a complaint in person at the department;
- send by registered mail by regular mail;
- write a complaint against the Pension Fund online on the official website.
When filing a complaint online, all required documents and papers must also be attached electronically. In addition, such a document must be signed electronically.
If it happens that you find an error in the data provided on the site, please select the text and press the key combination Ctrl+Enter.
Issuing organizations
Where can I get SNILS in St. Petersburg or any other city? Some municipal and state authorities are engaged in a similar task. More precisely, certain institutions.
Thus, in Russia insurance certificates are issued by:
- in educational institutions (kindergartens, schools, universities);
- at the employer;
- to the Pension Fund;
- in multifunctional centers.
Most often, citizens come for help to Pension Funds by registration, as well as to multifunctional centers. In fact, there is no difference in where exactly to go. The algorithm of actions upon receipt of the document will be the same. The only difference is in the package of papers attached to the application.
